Privacy Policy

2. Information We Collect

We collect information you provide directly to us:

• Account Information: Name, email address, password, and phone number
• Store Information: Store name, description, logo, and branding details
• Product Information: Product listings, images, prices, and inventory data
• Order Information: Customer orders, shipping addresses, and transaction history
• Payment Information: Billing details for subscription payments

3. Information Collected Automatically

When you use our platform, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

4. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process transactions and manage your account
• Send important updates and notifications
• Improve our platform and develop new features
• Provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties that help us operate our platform (hosting, analytics, etc.)
• Store Customers: Order and shipping information is shared with customers who purchase from your store
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate security measures to protect your information:

• SSL encryption for all data transmission
• Secure password hashing
• Regular security audits and updates
• Daily database backups
• Access controls and authentication

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. After account deletion, we may retain certain information as required by law or for legitimate business purposes.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Opt out of marketing communications

To exercise these rights, please contact us or use the settings in your dashboard.

9. Cookies

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze platform usage and performance
• Provide a personalized experience

You can control cookies through your browser settings, but disabling them may affect platform functionality.

10. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at kakamalem.team@gmail.com