Terms of Service

2. Description of Service

Kaka Malem is an e-commerce platform that allows users to create and manage online stores. We provide tools for product management, order processing, and customer engagement.

3. User Accounts

To use our services, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Notifying us immediately of any unauthorized use

4. Store Owner Responsibilities

As a store owner, you agree to:

• Sell only legal products and services
• Provide accurate product descriptions and pricing
• Fulfill orders in a timely manner
• Handle customer inquiries and complaints professionally
• Comply with all applicable local laws and regulations

5. Prohibited Activities

You may not use our platform to:

• Sell illegal, counterfeit, or prohibited items
• Engage in fraudulent activities
• Violate intellectual property rights
• Distribute malware or harmful content
• Harass or harm other users
• Manipulate or abuse the platform

6. Subscription and Payments

Kaka Malem offers a free trial period followed by paid subscription plans. By subscribing to a paid plan:

• You agree to pay the applicable subscription fees
• Payments are processed through approved payment methods
• Subscriptions may be cancelled at any time
• Refunds are handled on a case-by-case basis

7. Intellectual Property

The Kaka Malem platform, including its design, features, and content, is owned by us and protected by intellectual property laws. You retain ownership of the content you upload to your store.

8. Limitation of Liability

Kaka Malem is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.

9. Termination

We reserve the right to suspend or terminate your account if you violate these terms. You may also close your account at any time through your dashboard settings.

10. Changes to Terms

We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the new terms.

11. Contact Us

If you have questions about these Terms of Service, please contact us at kakamalem.team@gmail.com